Return and Refund Policy – Dr Francia

Return Policy – No Return / Exchange
Due to the nature of our products, we do not accept returns, exchanges, or replacements once the order is placed.

Order Cancellation
Orders cannot be cancelled once placed.

Refunds Policy
Refunds are issued only in the following specific cases:

Duplicate payment.

To request a refund, please contact us at care@drfrancia.com within 2 hours of payment done with photos of the product and your order details.
Refunds, if approved, will be processed.

Processing Time
Approved refunds will be processed and credited within 7–10 working days to your original payment method.

Contact Us
Email: care@drfrancia.com

Phone: 7096011599

Address: SKY IMPEX, C/35, VRUNDAVAN PARK SOC., NR. ASHARAM NAGAR, THAKKARBAPANAGAR, Ahmedabad, Gujarat, 382350.